external subtitle not showing

[Nadahar]

You should probably use either "zh-hans" or "zh-hant". It should have been able to resolve just "zh" though, but it might be a bug there. You can also use 3-letter codes ("zho") where they are more clear.

That said, I kind of doubt that your Viera implements all the Chinese glyphs, so it might reject such subtitles simply because they contain unsupported code points.

To see exactly what happens when trying to parse "zh", new (trace) debug files would be needed.

[Nadahar]

This file also has internal subtitles, so one of them is selected:

Code: Select all

TRACE 2019-07-23 11:27:37.256 [HTTPv2 Request Worker 6] net.pms.encoders.Player Matched internal subtitles track: id: 100, type: VOBSUB, lang: und

These subtitles aren't supported by the TV, so they are not sent. Instead, they are "burned in" during transcoding. I don't know why they aren't visible, I see that MEncoder is used for the transcoding but I don't remember if it has any issues with VOBSUB. Another question is what is in this subtitles track in the first place, it might be that there's no actual text there, or that what's there isn't what you're expecting.

To get UMS to select the subtitles you want it to, you can either enable "Force external subtitles" (I don't remember the exact name of the option, but something to that effect) or you can enable the "TRANSCODE" folder and manually select the subtitles track that you wish to view.

[Nadahar]

I don't know if you understand me, but it's still the same issue. There are embedded subtitles in the file you're trying to play, and those are selected automatically. If you use the TRANSCODE folder you can manually select which subtitles track you want to use.

[Nadahar]

I'm sorry, but I don't understand what you mean. Have you tried selecting the correct subtitles track using the TRANSCODE folder?