error message
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error message
Hi,
Just downloaded UMS 15.6.0 (MacOs arm) and getting the following message: "Unable to load Java Runtime Environment" The previous version (15.5.0) was ok, no problems. What is going on?
regards,
Hans
Just downloaded UMS 15.6.0 (MacOs arm) and getting the following message: "Unable to load Java Runtime Environment" The previous version (15.5.0) was ok, no problems. What is going on?
regards,
Hans
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johnnyjomp
- Posts: 1
- Joined: Sat Aug 15, 2026 3:29 pm
Re: error message Java runtime
I just downloaded the software for my Mac Pro, and have the same issue.
Re: error message
I don't know much about Macs but similar problems have usually been due to downloading the wrong version for the CPU architecture.
These are the current builds for MacOS
These are the current builds for MacOS
Verify what you have and re-download.Download 15.7.0 for macOS ARM
For Macs sold from November 2020+
Download 15.7.0 for macOS x86_64
For Macs sold from June 2012 to October 2020
Download 15.7.0 for macOS x86_64 pre-10.15
For Macs sold before June 2012
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.