version 15.8.2 crashes after 5-10 minutes

[Nothsor]

I downloaded the latest free version and the app crashes after about 5-10 minutes.
I have rebooted my PC and tried a fresh install with teh same problem.
I would be configuring the app (adding directories) when I would sudden;t get the message it was not available.
I had no issues with the previous version, 15.8.1
I looked for a crash log or debug log and nothingh was generated. the newest file was the uninstall program that was generated with the install.

[pinballreed]

Any version I use after 15.7.0 crashes after a period of time on the exact same hardware/software.

I have four mapped drives on a Windows server and am running UMS on a Windows 11 desktop computer with 24gig of RAM.

I have tried to log the error, but it just crashes for no reason even with all logging turned on.

[mik_s]

To be of any help I will need to see logs. Read the section in red above.

[pinballreed]

I will install the latest version again and capture the logs, but all it does is end at a random point with no error reported.

[mik_s]

It should still make logs if the program is running.
See the instructions on how to get them.

[pinballreed]

Here at two log files from 15.9.0 which runs for a few minutes then stops. Every time I restart it it gets to the place where it loads the login page in the browser then the program exits without any warning.

15.7.0 works perfectly and will not exit.

[pinballreed]

And as I said above, 15.7.0 is working as it should.

[mik_s]

I did not see any errors or anything showing something wrong, the logs just stop abruptly so if this is when UMS is stopping them it may be something on your computer stopping its process.

The Java binaries UMS needs to run are being updated as the current one is EOL so will no longer get any updates.
Maybe there is some conflict happening here if yours did not get updated or the firewall/antivirus see it has changed and is now blocking it.

Maybe you will have to do a clean install (check the advanced option on the installer) to reset everything.
Make a backup C:\ProgramData\UMS first then do the clean install, and if that is working properly then you can restore the previous files to keep your settings and database.

One thing I noticed is you are sharing a lot of non media files. It is best to only share the folders containing videos, audio, or pictures as it speeds up scanning.
Maybe this was filling the database with unneeded data.
UMS also watches those folders for new media which can cause problems if you need to delete a folder as UMS will be holding on to it so you will get an access denied message.

[pinballreed]

I am currently running 15.7.0 and it does not exit.

I have done a complete uninstall/delete the programdata\UMS and the Program files\universal media server folders before installing 15.9.0

I have also tried just sharing a single drive with just video on it, and it still abruptly exits.

I will try the fresh install of 15.9.0 and only point it to local drives and see if it exits to see if the issue is network drives.

As I said, I can completely remove UMS 15.9.0 and install 15.7.0 completely fresh and share all my drives without issue. If I do the same and share any network drive (even a single one) it will abruptly end without any error message.

I have not change any other things on the computer running UMS and can go back to 15.7.0 and it works perfectly, and 15.9.0 fails.

I am using norton 360 as my firewall/antivirus. I will try and disable that when using 15.9.0 and see if that remedies the situation.

[dm34989]

UMS 15.8.2 crashes not 5 minutes, but about 30 seconds after startup on my Windows 10

15.7 workd fine

I disabled automatic scanning of shared folders on startup, and UMS now stays running. I suspect something in the media scanning process is causing the crash??

The crash log mentions the “Media Scanner” thread and XXH3 hashing, which might help identify the issue.

Has anyone else experienced this?