Error media download

[maracucho]

When I try to download a file, it only downloads approximately 200 MB and freezes. This problem has been going on since the website was created and hasn't been resolved. I've done a clean install and the same problem persists. Can you help me?

only download for 2 minutes and stop

Code: Select all

DEBUG 2025-10-01 01:01:00.200 [webgui-server-4870] Sending stream with premature end: 262144 bytes. Reason: Connection reset by peer
TRACE 2025-10-01 01:01:00.200 [webgui-server-4870] Stream Async Premature end: Connection reset by peer, duration: 8097 ms, sent: 262144 bytes
DEBUG 2025-10-01 01:01:00.203 [webgui-server-164] Received a request from 127.0.0.1:
============================= PlayerApiServlet REQUEST BEGIN ================================
GET /v1/api/player/download/389d0caf-57e8-4941-a012-7f1ac2821246/866 HTTP/1.1

HEADER:
  Host: localhost:9001
  User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0
  Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
  Accept-Encoding: identity
  Accept-Language: es-ES,es;q=0.8,en-US;q=0.5,en;q=0.3
  Referer: http://localhost:9001/player/show/866
============================= PlayerApiServlet REQUEST END ==================================
DEBUG 2025-10-01 01:01:00.203 [webgui-server-164] Transfer response sent to 127.0.0.1:
============================= PlayerApiServlet RESPONSE BEGIN ===============================
HTTP/1.1 200 (non-chunked)

HEADER:
  Server: Windows_11-amd64-10.0, UPnP/1.0 DLNADOC/1.50, UMS/15.0.0
  Date: Wed, 01 Oct 2025 05:01:00 GMT
  Content-Type: video/mp4
  Connection: keep-alive
  Content-Disposition: attachment; filename="VENEZUELA MAJESTUOSA 4K - Una aventura por la tierra del cacao, las arepas y el espíritu caribeño.mp4"
  Content-Length: 2529691999
============================= PlayerApiServlet RESPONSE END =================================
TRACE 2025-10-01 01:01:00.745 [NetworkConfiguration Watcher] Checking network configuration changes
TRACE 2025-10-01 01:01:01.223 [webgui-server-4116] Stream Async progress: 21626880 bytes sent
TRACE 2025-10-01 01:01:02.568 [webgui-server-4116] Stream Async progress: 22609920 bytes sent
TRACE 2025-10-01 01:01:03.912 [webgui-server-4116] Stream Async progress: 23592960 bytes sent
TRACE 2025-10-01 01:01:05.253 [webgui-server-4116] Stream Async progress: 24576000 bytes sent
TRACE 2025-10-01 01:01:06.448 [webgui-server-4116] Stream Async progress: 79036416 bytes sent
TRACE 2025-10-01 01:01:06.636 [NetworkConfiguration Watcher] Checking network configuration changes
TRACE 2025-10-01 01:01:07.755 [webgui-server-4116] Stream Async progress: 80019456 bytes sent
TRACE 2025-10-01 01:01:09.008 [webgui-server-4116] Stream Async progress: 81002496 bytes sent
TRACE 2025-10-01 01:01:10.308 [webgui-server-4116] Stream Async progress: 81985536 bytes sent
TRACE 2025-10-01 01:01:11.392 [webgui-server-4116] Stream Async progress: 123240448 bytes sent
TRACE 2025-10-01 01:01:12.374 [NetworkConfiguration Watcher] Checking network configuration changes
TRACE 2025-10-01 01:01:12.404 [webgui-server-4116] Stream Async progress: 123994112 bytes sent
TRACE 2025-10-01 01:01:13.686 [webgui-server-4116] Stream Async progress: 124977152 bytes sent
TRACE 2025-10-01 01:01:14.981 [webgui-server-4116] Stream Async progress: 125960192 bytes sent
TRACE 2025-10-01 01:01:16.105 [webgui-server-4116] Stream Async progress: 158859264 bytes sent
TRACE 2025-10-01 01:01:17.402 [webgui-server-4116] Stream Async progress: 159842304 bytes sent
TRACE 2025-10-01 01:01:18.125 [NetworkConfiguration Watcher] Checking network configuration changes
TRACE 2025-10-01 01:01:18.697 [webgui-server-4116] Stream Async progress: 160825344 bytes sent
TRACE 2025-10-01 01:01:19.994 [webgui-server-4116] Stream Async progress: 161808384 bytes sent
TRACE 2025-10-01 01:01:21.013 [webgui-server-4116] Stream Async progress: 207028224 bytes sent
TRACE 2025-10-01 01:01:22.298 [webgui-server-4116] Stream Async progress: 208011264 bytes sent
TRACE 2025-10-01 01:01:23.301 [webgui-server-4116] Stream Async progress: 208764928 bytes sent
TRACE 2025-10-01 01:01:23.864 [NetworkConfiguration Watcher] Checking network configuration changes
TRACE 2025-10-01 01:01:24.609 [webgui-server-4116] Stream Async progress: 209747968 bytes sent
TRACE 2025-10-01 01:01:25.909 [webgui-server-4116] Stream Async progress: 252608512 bytes sent
TRACE 2025-10-01 01:01:27.182 [webgui-server-4116] Stream Async progress: 253591552 bytes sent
TRACE 2025-10-01 01:01:28.476 [webgui-server-4116] Stream Async progress: 254574592 bytes sent
TRACE 2025-10-01 01:01:29.621 [NetworkConfiguration Watcher] Checking network configuration changes
TRACE 2025-10-01 01:01:29.779 [webgui-server-4116] Stream Async progress: 255557632 bytes sent
TRACE 2025-10-01 01:01:30.204 [webgui-server-4870] Stream Async Timed out, uri: /v1/api/player/download/389d0caf-57e8-4941-a012-7f1ac2821246/866, duration: 30001 ms, sent: 256016384 bytes
DEBUG 2025-10-01 01:01:30.411 [webgui-server-4116] Sending stream with premature end: 256049152 bytes. Reason: Closed
TRACE 2025-10-01 01:01:30.411 [webgui-server-4116] Stream Async Premature end: Closed, duration: 30208 ms, sent: 256049152 bytes
TRACE 2025-10-01 01:01:35.348 [NetworkConfiguration Watcher] Checking network configuration changes

[mik_s]

I have split this from V15 announcement.

Could you post your logs (see the red section above) so I can see what is happening.